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Post by account_disabled on Dec 30, 2023 0:44:06 GMT -8
Benefits are Keep the product service or brand top of mind Follow up in marketing serves to remind potential customers of your products and services. This is essential in the consideration phase in which the lead has not yet completed the transaction and may opt for the competition. By following up strategically brands remain in the consumer's mind by delivering relevant information and product. Updates sharing success stories and relevant responses to objections. This is a process that familiarizes potential customers with the brand and increases their confidence in it which positively Phone Number List influences their final decision. Improving the customer experience Post sales follow up helps to improve the consumer's perception of the purchasing experience . If the customer has had. A positive experience the follow up acts as a thank you for the purchase made as well as demonstrating that you are attentive to your customers' feedback . If the customer has had a negative experience follow up allows you to apologize and resolve the issue . The increase in sales When the service or product as well as customer service meets or exceeds expectations there is a greater likelihood that the consumer will purchase from that brand again.
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