Post by account_disabled on Mar 4, 2024 19:49:44 GMT -8
Teleworking has become common in companies . In fact, today, professionals work in different types of employment, interact with an increasing number of departments and, in addition, do so from different locations. Did you know, for example, that 62% of employees work directly with colleagues from different time zones? This is what the State Of Remote Work 2023 report from Buffer points out. However, only 15% of supervisors are comfortable with hybrid teams due to communication difficulties, according to The State of Organizations 2023 study by McKinsey. Although it is worth mentioning that it does not help that the structures are more intricate. Thus, in this context, where performance standards are also higher and quick and effective responses are needed to survive in a BANI environment , vertical communication stands as a key factor in the current work environment. And it is a crucial tool to facilitate collaboration, coordination and performance within an organization - work dynamics that are essential in today's increasingly complex, demanding and digitalized professional world.
It is as if we had gone from a dialogue between two individuals in a quiet and peaceful place to having to communicate with a multitude of people at the same time, in noisy spaces and between parallel conversations. How to get the message across clearly? Therein lies the importance of vertical communication, which can make a difference in an organization's ability to achieve its goals and remain competitive. CTA Post What is vertical communication and how does it differ Europe Mobile Number List from horizontal communication? Vertical communication refers to all acts of information transmission that occur between different hierarchical levels within the same company. However, vertical communication should not be confused with horizontal communication, since, while horizontal communication occurs between workers or departments that are in the same organizational status within the company, vertical communication flows between the different levels of the organization chart.
In this sense, a clear example of vertical communication would be a meeting between a manager and the various area heads to indicate the new strategy to follow. For its part, an email from one colleague to another that aims to provide him with some data that he needs to make a report would be an example of horizontal communication. What types of vertical communication exist? Examples We can differentiate between the types of vertical communication: Descending : Vertical downward communication emanates from the higher levels of the hierarchy to the lower levels, that is, information flows from top to bottom . This is a way of distributing directives from top management to employees. Some examples of downward vertical communication would be a video call between the team leader and the rest of the members to explain the year's objectives, the department head's request to a worker to deliver a report, or the sending of a management circular to the entire workforce with the new work-life balance policy. Upward : Upward vertical communication occurs when employees transmit information, feedback and suggestions to higher levels of the organization, that is, when it occurs from the bottom up.